Privacy Policy

This Privacy Policy explains how Luminous Digital collects, uses, stores, and protects your personal information when you interact with our websites, apps, products, and services. By using our services, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: name, email address, phone number, billing details, and account login information.
• Payment Information: processed securely by third-party payment providers; we do not store full card numbers.
• Usage Data: pages visited, clicks, device type, IP address, browser type, and interaction patterns.
• Cookies & Tracking: used to improve user experience, analyze traffic, and personalize content.

2. How We Use Your Information

Your information may be used for the following purposes:

• To process purchases and deliver digital products.
• To provide customer support and respond to requests.
• To improve our products, websites, and user experience.
• To send important notifications, such as account updates or security alerts.
• To send marketing material (only when you have given consent and with the option to unsubscribe at any time).

3. How We Protect Your Information

We use industry-standard security measures to protect your data, including encryption, secure servers, fraud prevention tools, and access controls. While no online system is completely risk-free, we work continuously to maintain the highest security standards.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share data with trusted third parties when necessary:

• Payment processors (e.g., Stripe, PayPal, Payoneer, or others used by our platform).
• Email service providers for notifications and support.
• Analytics tools to understand user behavior and improve performance.
• Legal authorities if required by law or to protect our rights.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to personalize content, remember user preferences, and analyze usage. You may disable cookies in your browser settings, but certain features of the site may not function properly.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We recommend reviewing the Privacy Policies of any external sites you visit.

7. Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children's Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Your Rights

You may request any of the following at any time:

• Access to your personal data.
• Corrections or updates to your information.
• Deletion of your data (where legally permitted).
• Cancellation of marketing communications.

To exercise your rights, contact us at: support@luminousdigitalbr.com

10. International Data Transfers

As a global digital company, your information may be processed in servers located outside your home country. We ensure all transfers comply with applicable data-protection regulations.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective once posted on this page. We encourage you to review it periodically.

12. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us at:

Email: support@luminousdigitalbr.com